Similar to a Debt Collection Clerk, a Debt Collection Agent is someone who collects debts. Again they are not authorised to Levy Distress for Rent, Road Traffic Debts, Council Tax, or Non–Domestic Rates, nor can they cannot enforce collection of money under a High Court or County Court Order.
But our Collections Agents are out on the road, trying to open communications and talk to your Debtor face to face. Often negotiation can not be succeeded over the phone or by letter and the only opportunity is to talk directly with the debtor.
Although our collection Agents have no authority to enforce the collection of a debt, face to face negotiations and explanation of the importance to ensure your account is kept up to date, can often be the difference between success of obtaining a repayment promptly or having to write the debt off as non collectable.